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Questions & Answers

Stamp duty is a tax imposed on certain documents, such as property sale and purchase agreements, loan documents, or property transfers. It is enforced under the Stamp Act 1949 in Malaysia, based on the documents listed in the First Schedule of the Act.

Stamped documents comply with the requirements of the Stamp Act 1949 and are recognised as legally valid in Malaysia, ensuring that all legal obligations are met. In addition, the stamp duty paid protects the rights of all parties involved in the documents. Stamped documents can be used as evidence in court in the event of a dispute, as well as for various official purposes.

eSetem is a digital platform that simplifies stamp duty processing. You submit your document online, we review and assess the applicable stamp duty, process the stamping, and deliver the official certificate digitally.

Yes, eSetem is an official agent appointed by LHDNM and complies with all prescribed procedures to ensure your documents are stamped legally and securely.

Typically, the party signing the document or the beneficiary (e.g., property buyer or borrower) pays the stamp duty, unless otherwise agreed in the contract.

Cancellations can only be made before the payment is processed. Once the payment has been completed, it is non-refundable. For specific cases, please refer to the Refund Policy in eSetem’s Terms of Service.

The stamping process is usually completed on the same day for straightforward agreements and fully completed documents. For more complex documents or those requiring further verification, the process may take 1–3 working days. The actual time depends on the type of agreement and the accuracy of the information provided.

For stamping purposes, the document to be stamped must be provided along with the agreement date, contract value (if applicable), and signatures of all parties involved. Additional information may be requested if necessary.

Once a stamp has been generated, the recorded information cannot be altered, as the stamp certificate is legally recognised. If there is an error or incorrect information, you will need to contact eSetem for corrective action or to prepare a new document according to the prescribed procedures.

To verify the authenticity of a stamp certificate, you can check via the following link: https://stamps.hasil.gov.my/stamps/main/semakanketulenan. Enter the adjudication number shown on the certificate along with the other document details for a valid verification.

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ESETEM SERVICES (202503288707)
No. 26, Persiaran Taman Meru 26
30020 Ipoh, Perak, Malaysia
Tel: 019-458 9417

ESETEM SERVICES (202503288707)
No. 26, Persiaran Taman Meru 26,
30020 Ipoh, Perak, Malaysia
Tel: 019-458 9417

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Terms & Policies

Note: eSetem is a privately operated, independent technology platform and is not affiliated with, endorsed by, or representative of the Government of Malaysia or any of its agencies, including Lembaga Hasil Dalam Negeri Malaysia. The platform facilitates user access to stamp duty processing services through integrations with, or redirection to, government-authorised systems (including the LHDN stamping system and other authorised portals, where applicable) via authorised and licensed channels. eSetem does not itself issue stamp certificates and assumes no responsibility or liability for stamp duty assessment, issuance, or validity, which remain solely under the authority of the relevant government bodies. Users are advised to exercise due care and independent judgment when using the platform. Use of our services is subject to our Terms of Use and Privacy Policy.