{"id":7196,"date":"2026-01-01T18:11:46","date_gmt":"2026-01-01T10:11:46","guid":{"rendered":"https:\/\/esetem.my\/?page_id=7196"},"modified":"2026-05-30T17:16:31","modified_gmt":"2026-05-30T09:16:31","slug":"pusat-bantuan","status":"publish","type":"page","link":"https:\/\/esetem.my\/ms\/pusat-bantuan\/","title":{"rendered":"Pusat Bantuan"},"content":{"rendered":"<section class=\"bde-section-7196-116 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-columns-7196-117 bde-columns\"><div class=\"bde-column-7196-118 bde-column\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-7196-119 bde-heading\">\nPusat Bantuan\n<\/h1>\n<\/div><\/div><div class=\"bde-code-block-7196-121 bde-code-block\">\n\n  <link href=\"https:\/\/fonts.googleapis.com\/css2?family=DM+Sans:wght@400;500;600;700&display=swap\" rel=\"stylesheet\">\n<style>\n:root{--brand:#2F2F82;--brandDark:#1e1e5f;--muted:#64748b;--border:#e2e8f0;}\n*{font-family:'DM Sans',system-ui,sans-serif;box-sizing:border-box;}\n.hc-wrap{max-width:960px;margin:32px auto;padding:0 20px;}\n.hc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;align-items:stretch;}\n.hc-card{background:#f8fafc;border:1px solid transparent;border-radius:16px;padding:32px 24px;display:flex;flex-direction:column;align-items:center;text-align:center;transition:all 0.3s cubic-bezier(0.4,0,0.2,1);}\n.hc-card:hover{background:#fff;border-color:var(--border);transform:translateY(-4px);box-shadow:0 15px 30px -10px rgba(47,47,130,.12);}\n.hc-icon{width:52px;height:52px;background:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--brand);margin-bottom:20px;box-shadow:0 2px 6px rgba(0,0,0,.06);transition:all 0.3s ease;}\n.hc-icon svg{width:22px;height:22px;}\n.hc-card:hover .hc-icon{background:var(--brand);color:#fff;transform:scale(1.08);box-shadow:0 8px 18px -4px rgba(47,47,130,.3);}\n.hc-card:nth-child(2):hover .hc-icon{background:#10b981;box-shadow:0 8px 18px -4px rgba(16,185,129,.3);}\n.hc-title{font-size:15px;font-weight:700;color:#0f172a;margin:0 0 16px;line-height:1.35;transition:color 0.2s;}\n.hc-card:hover .hc-title{color:var(--brand);}\n.hc-card:nth-child(2):hover .hc-title{color:#10b981;}\n.hc-body{margin-bottom:20px;flex-grow:1;display:flex;align-items:center;justify-content:center;width:100%;}\n.hc-meta,.hc-desc{font-size:12px;font-weight:400;color:var(--muted);line-height:1.6;margin:0;}\n.hc-link{font-size:16px;font-weight:600;color:var(--brand);text-decoration:none;transition:color 0.2s;}\n.hc-link:hover{text-decoration:underline;color:var(--brandDark);}\n.hc-btn{display:inline-flex;align-items:center;justify-content:center;padding:11px 20px;border-radius:10px;font-size:14px;font-weight:600;text-decoration:none;transition:all 0.2s;width:100%;}\n.hc-btn--wa{background:#25D366;color:#fff !important;border:1px solid #25D366;}\n.hc-btn--wa:hover{background:#22c55e;border-color:#22c55e;transform:translateY(-2px);box-shadow:0 8px 18px -4px rgba(37,211,102,.3);}\n.hc-btn--primary{background:#2F2F82 !important;color:#ffffff !important;border:1px solid #2F2F82 !important;-webkit-text-fill-color:#ffffff !important;}\n.hc-btn--primary:hover{background:#1e1e5f !important;border-color:#1e1e5f !important;transform:translateY(-2px);box-shadow:0 8px 18px -4px rgba(47,47,130,.3);}\n@media(max-width:700px){.hc-grid{grid-template-columns:1fr;gap:14px;}.hc-card{padding:24px 20px;}}\n<\/style>\n\n<div class=\"hc-wrap\">\n  <div class=\"hc-grid\">\n\n    <div class=\"hc-card\">\n      <div class=\"hc-icon\" aria-hidden=\"true\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\"><path d=\"M0 4a2 2 0 0 1 2-2h12a2 2 0 0 1 2 2v8a2 2 0 0 1-2 2H2a2 2 0 0 1-2-2V4Zm2-1a1 1 0 0 0-1 1v.217l7 4.2 7-4.2V4a1 1 0 0 0-1-1H2Zm13 2.383-4.708 2.825L15 11.105V5.383Zm-.034 6.876-5.64-3.471L8 9.583l-1.326-.795-5.64 3.47A1 1 0 0 0 2 13h12a1 1 0 0 0 .966-.741ZM1 11.105l4.708-2.897L1 5.383v5.722Z\"\/><\/svg>\n      <\/div>\n      <p class=\"hc-title\">E-mel<\/p>\n      <div class=\"hc-body\">\n        <a class=\"hc-link\" href=\"mailto:hi@esetem.my\">hi@esetem.my<\/a>\n      <\/div>\n      <p class=\"hc-meta\">Waktu operasi: 9:00 pagi \u2013 6:00 petang<br>Isnin \u2013 Jumaat (kecuali cuti umum)<\/p>\n    <\/div>\n\n    <div class=\"hc-card\">\n      <div class=\"hc-icon\" aria-hidden=\"true\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\"><path d=\"M13.601 2.326A7.85 7.85 0 0 0 7.994 0C3.627 0 .068 3.558.064 7.926c0 1.399.366 2.76 1.057 3.965L0 16l4.204-1.102a7.9 7.9 0 0 0 3.79.965h.004c4.368 0 7.926-3.558 7.93-7.93A7.9 7.9 0 0 0 13.6 2.326zM7.994 14.521a6.6 6.6 0 0 1-3.356-.92l-.24-.144-2.494.654.666-2.433-.156-.251a6.56 6.56 0 0 1-1.007-3.505c0-3.626 2.957-6.584 6.591-6.584a6.56 6.56 0 0 1 4.66 1.931 6.56 6.56 0 0 1 1.928 4.66c-.004 3.639-2.961 6.592-6.592 6.592m3.615-4.934c-.197-.099-1.17-.578-1.353-.646-.182-.065-.315-.099-.445.099-.133.197-.513.646-.627.775-.114.133-.232.148-.43.05-.197-.1-.836-.308-1.592-.985-.59-.525-.985-1.175-1.103-1.372-.114-.198-.011-.304.088-.403.087-.088.197-.232.296-.346.1-.114.133-.198.198-.33.065-.134.034-.248-.015-.347-.05-.099-.445-1.076-.612-1.47-.16-.389-.323-.335-.445-.34-.114-.007-.247-.007-.38-.007a.73.73 0 0 0-.529.247c-.182.198-.691.677-.691 1.654s.71 1.916.81 2.049c.098.133 1.394 2.132 3.383 2.992.47.205.84.326 1.129.418.475.152.904.129 1.246.08.38-.058 1.171-.48 1.338-.943.164-.464.164-.86.114-.943-.049-.084-.182-.133-.38-.232\"\/><\/svg>\n      <\/div>\n      <p class=\"hc-title\">WhatsApp<\/p>\n      <div class=\"hc-body\">\n        <a class=\"hc-btn hc-btn--wa\" href=\"https:\/\/wa.me\/60194589417?text=Hi\" target=\"_blank\" rel=\"noopener\">Chat di WhatsApp<\/a>\n      <\/div>\n      <p class=\"hc-meta\">Waktu operasi: 9:00 pagi \u2013 6:00 petang<br>Isnin \u2013 Jumaat (kecuali cuti umum)<\/p>\n    <\/div>\n\n    <div class=\"hc-card\">\n      <div class=\"hc-icon\" aria-hidden=\"true\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" fill=\"currentColor\"><path d=\"M5.5 7a.5.5 0 0 0 0 1h5a.5.5 0 0 0 0-1h-5zM5 9.5a.5.5 0 0 1 .5-.5h5a.5.5 0 0 1 0 1h-5A.5.5 0 0 1 5 9.5zm0 2a.5.5 0 0 1 .5-.5h2a.5.5 0 0 1 0 1h-2a.5.5 0 0 1-.5-.5z\"\/><path d=\"M9.5 0H4a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h8a2 2 0 0 0 2-2V4.5L9.5 0zM3 2a1 1 0 0 1 1-1h5.5v2A1.5 1.5 0 0 0 11 4.5h2V14a1 1 0 0 1-1 1H4a1 1 0 0 1-1-1V2z\"\/><\/svg>\n      <\/div>\n      <p class=\"hc-title\">Borang Hubungi Kami<\/p>\n      <div class=\"hc-body\">\n        <a class=\"hc-btn hc-btn--primary\" href=\"https:\/\/esetem.my\/en\/contact\/\" target=\"_blank\" rel=\"noopener\" style=\"background:#2F2F82;color:#ffffff;-webkit-text-fill-color:#ffffff;\">Hantar borang sekarang<\/a>\n      <\/div>\n      <p class=\"hc-desc\">Lengkapkan borang dan kami akan menghubungi anda secepat mungkin untuk bantuan lanjut.<\/p>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n\n\n<\/div><\/div>\n<\/section><section class=\"bde-section-7196-126 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h2 class=\"bde-heading-7196-127 bde-heading\">\nAda Soalan Tentang eSetem?\n<\/h2><div class=\"bde-text-7196-128 bde-text\">\nKami telah menjawab soalan yang paling kerap ditanya untuk membantu anda bermula dengan lebih yakin.\n<\/div><div class=\"bde-code-block-7196-129 bde-code-block\">\n\n  <style>\n  *, *::before, *::after { \n    box-sizing: border-box; margin: 0; padding: 0;\n    font-family: 'DM Sans', -apple-system, BlinkMacSystemFont, sans-serif !important;\n  }\n  html, body { overflow-x: hidden; background: #ffffff; color: #0f1115; }\n  :root { --brand: #0f1115; --brandDark: #242933; --text: #0f1115; --muted: #4b525e; --line: #e2e8f0; --soft: #f1f5f9; }\n\n  .saas-faq-section { width: 100%; max-width: 1140px; margin: 0 auto; padding: 10px 32px; }\n\n  .faq-shell { background: #ffffff; border: 1px solid var(--line); border-radius: 16px; overflow: hidden; box-shadow: 0 4px 30px rgba(0,0,0,0.01); }\n\n  .saas-faq-item { border-bottom: 1px solid var(--line); background: #ffffff; transition: background .2s ease; }\n  .saas-faq-item:last-child { border-bottom: 0; }\n  .saas-faq-item:hover { background: var(--soft); }\n\n  .faq-trigger { width: 100%; display: flex; justify-content: space-between; align-items: center; padding: 28px 36px; background: transparent; border: none; cursor: pointer; text-align: left; gap: 20px; }\n\n  .q-text { font-size: 16px; font-weight: 700; color: var(--text); line-height: 1.4; letter-spacing: -0.01em; transition: color 0.2s ease; }\n  .faq-trigger:hover .q-text { color: #64748b; }\n\n  .icon-wrapper { width: 32px; height: 32px; background: #f1f5f9; border-radius: 10px; display: flex; align-items: center; justify-content: center; color: #8a8f98; transition: all .3s cubic-bezier(0.16, 1, 0.3, 1); flex-shrink: 0; border: 1px solid #e2e8f0; }\n  .saas-faq-item.active .icon-wrapper { background: var(--brand); color: #ffffff; transform: rotate(45deg); border-color: var(--brand); }\n  .plus-svg { width: 14px; height: 14px; stroke-width: 2.5; }\n\n  .faq-content { max-height: 0; overflow: hidden; transition: max-height 0.3s cubic-bezier(0.16, 1, 0.3, 1); }\n  .faq-body { padding: 0 36px 28px 36px; font-size: 14.5px; color: var(--muted); line-height: 1.65; }\n\n  .ftag { display: inline-block; font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 6px; margin-right: 6px; margin-bottom: 10px; }\n  .tag-gen { background: #e0f2fe; color: #0369a1; }\n  .tag-pay { background: #fef3c7; color: #92400e; }\n  .tag-doc { background: #d1fae5; color: #065f46; }\n  .tag-sec { background: #ede9fe; color: #5b21b6; }\n\n  .ffilter { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 24px; justify-content: center; }\n  .fbtn { font-size: 13px; padding: 6px 14px; border-radius: 8px; border: 1px solid #e2e8f0; background: #fff; color: #4b525e; cursor: pointer; font-weight: 500; transition: all .2s; }\n  .fbtn.active, .fbtn:hover { background: #0f1115; color: #fff; border-color: #0f1115; }\n\n  @media (max-width: 640px) {\n    .saas-faq-section { padding: 48px 24px 60px 24px; }\n    .faq-trigger { padding: 24px 20px; }\n    .q-text { font-size: 15px; }\n    .faq-body { padding: 0 20px 24px 20px; font-size: 14px; }\n  }\n<\/style>\n\n<div class=\"saas-faq-section\">\n\n  <div class=\"ffilter\">\n    <button class=\"fbtn active\" onclick=\"filter('all',this)\">Semua<\/button>\n    <button class=\"fbtn\" onclick=\"filter('gen',this)\">Umum<\/button>\n    <button class=\"fbtn\" onclick=\"filter('pay',this)\">Harga<\/button>\n    <button class=\"fbtn\" onclick=\"filter('doc',this)\">Dokumen<\/button>\n    <button class=\"fbtn\" onclick=\"filter('sec',this)\">Keselamatan<\/button>\n  <\/div>\n\n  <div class=\"faq-shell\">\n    <div class=\"faq-list\">\n\n      <div class=\"saas-faq-item\" data-cat=\"gen\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Apakah itu eSetem?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-gen\">Umum<\/span><br>eSetem ialah platform penyeteman dalam talian yang membantu mengurus keseluruhan proses duti setem. Anda hanya perlu memuat naik dokumen, manakala eSetem akan mengira duti setem, mengurus proses penyeteman dan menghantar slip setem kepada anda dalam satu platform.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"gen\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Adakah eSetem diiktiraf secara rasmi oleh LHDN?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-gen\">Umum<\/span><br>Ya. Setiap slip setem yang dijana melalui eSetem ialah slip e-Duti Setem rasmi yang dikeluarkan melalui sistem penyeteman LHDN dan mempunyai nombor adjudikasi yang sah. Slip setem tersebut boleh disahkan dan diterima untuk pelbagai urusan rasmi seperti perjanjian, urusan perbankan, sewaan, pekerjaan dan tujuan undang-undang di Malaysia.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"gen\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Berapa lama proses penyeteman mengambil masa?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-gen\">Umum<\/span><br>Kebanyakan dokumen disetem dalam tempoh 1 hingga 3 hari bekerja. Bagi dokumen yang lebih kompleks atau memerlukan semakan tambahan oleh LHDN, proses mungkin mengambil masa sehingga 1 minggu.\n\nAnda boleh menyemak status penyeteman secara masa nyata melalui akaun eSetem. Setiap peringkat proses akan dikemas kini supaya anda sentiasa mengetahui perkembangan terkini dokumen anda.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"gen\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Adakah saya perlu pergi ke mana-mana pejabat?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-gen\">Umum<\/span><br>Tidak. Keseluruhan proses dilakukan dalam talian. Anda tidak perlu mengunjungi pejabat atau kaunter setem LHDN. Segalanya, dari penghantaran hingga penerimaan slip setem, berlaku melalui eSetem.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"doc\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Apakah jenis dokumen yang boleh disetem?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-doc\">Dokumen<\/span><br>eSetem menyokong pelbagai jenis dokumen termasuk Perjanjian Sewa, Perjanjian Perkhidmatan, Perjanjian Pinjaman, Kontrak Pekerjaan, NDA (Perjanjian Kerahsiaan), Bon, Akuan Berkanun, Surat Aku Janji dan Tanggung Rugi, serta banyak lagi.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"doc\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Apakah format fail yang perlu saya muat naik?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-doc\">Dokumen<\/span><br>Muat naik dokumen anda dalam format PDF, JPG atau PNG. Pastikan ia adalah lengkap dengan tandatangan yang diperlukan, nama pihak yang menandatangani dan tarikh yang dinyatakan dengan jelas sebelum menghantar. Perubahan tidak boleh dibuat selepas penyeteman selesai.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"doc\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Di mana slip setem saya disimpan?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-doc\">Dokumen<\/span><br>Slip setem, resit pembayaran dan dokumen yang dihantar untuk penyeteman disimpan dengan selamat dalam papan pemuka eSetem anda selama 7 tahun mengikut keperluan pematuhan LHDN.\n\nSalinan juga akan dihantar ke e-mel anda untuk memudahkan akses.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"pay\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Berapakah kos untuk menggunakan eSetem?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-pay\">Harga<\/span><br>eSetem mengenakan fi pemprosesan tetap di samping duti setem LHDN yang standard.\n\nUntuk dokumen duti tetap, harga bermula dari RM30 (RM20 fi pemprosesan + RM10 duti setem).\n\nUntuk dokumen ad valorem seperti perjanjian sewa atau pinjaman, fi pemprosesan bermula dari RM50, manakala duti setem dikira berdasarkan nilai dokumen anda.\n\nTiada caj tersembunyi dikenakan.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"pay\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Apakah kaedah pembayaran yang diterima?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-pay\">Harga<\/span><br>eSetem menerima pelbagai kaedah pembayaran yang selamat: FPX, kad kredit\/debit, e-dompet dan DuitNow. Semua transaksi diproses dengan selamat dan anda akan menerima resit pembayaran untuk rekod anda.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"pay\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Adakah amaun duti setem dikira secara automatik?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-pay\">Harga<\/span><br>Ya. eSetem mengira jumlah duti setem secara automatik berdasarkan kadar semasa LHDN mengikut jenis dokumen anda.\n\nAnda akan dapat melihat pecahan lengkap jumlah bayaran sebelum membuat pembayaran. Tiada caj tersembunyi.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"sec\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Adakah dokumen saya terjamin kerahsiaannya?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewBox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-sec\">Keselamatan<\/span><br>Ya. Dokumen anda disulitkan dan disimpan dengan selamat.\n\neSetem tidak berkongsi data anda dengan mana-mana pihak ketiga kecuali untuk tujuan penghantaran kepada LHDN bagi proses penyeteman.<\/div><\/div>\n      <\/div>\n\n   \n\n    <\/div>\n  <\/div>\n<\/div>\n\n<script>\nconst triggers = document.querySelectorAll('.faq-trigger');\n\nfunction closeAll(){\n  document.querySelectorAll('.saas-faq-item').forEach(item => {\n    item.classList.remove('active');\n    const c = item.querySelector('.faq-content');\n    if(c) c.style.maxHeight = null;\n  });\n}\n\ntriggers.forEach(trigger => {\n  trigger.addEventListener('click', () => {\n    const item = trigger.parentElement;\n    const content = item.querySelector('.faq-content');\n    const isOpen = item.classList.contains('active');\n    closeAll();\n    if(!isOpen){\n      item.classList.add('active');\n      content.style.maxHeight = content.scrollHeight + \"px\";\n    }\n  });\n});\n\nfunction filter(cat, btn){\n  document.querySelectorAll('.fbtn').forEach(b => b.classList.remove('active'));\n  btn.classList.add('active');\n  document.querySelectorAll('.saas-faq-item').forEach(item => {\n    item.style.display = (cat === 'all' || item.dataset.cat === cat) ? 'block' : 'none';\n  });\n  closeAll();\n}\n\nwindow.addEventListener('resize', () => {\n  document.querySelectorAll('.saas-faq-item.active .faq-content').forEach(c => {\n    c.style.maxHeight = c.scrollHeight + \"px\";\n  });\n});\n<\/script>\n\n\n\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Pusat Bantuan E-mel hi@esetem.my Waktu operasi: 9:00 pagi \u2013 6:00 petangIsnin \u2013 Jumaat (kecuali cuti umum) WhatsApp Chat di WhatsApp Waktu operasi: 9:00 pagi \u2013 6:00 petangIsnin \u2013 Jumaat (kecuali cuti umum) Borang Hubungi Kami Hantar borang sekarang Lengkapkan borang dan kami akan menghubungi anda secepat mungkin untuk bantuan lanjut. Ada Soalan Tentang eSetem? Kami [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-7196","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/esetem.my\/ms\/wp-json\/wp\/v2\/pages\/7196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esetem.my\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/esetem.my\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/esetem.my\/ms\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/esetem.my\/ms\/wp-json\/wp\/v2\/comments?post=7196"}],"version-history":[{"count":0,"href":"https:\/\/esetem.my\/ms\/wp-json\/wp\/v2\/pages\/7196\/revisions"}],"wp:attachment":[{"href":"https:\/\/esetem.my\/ms\/wp-json\/wp\/v2\/media?parent=7196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}