{"id":7196,"date":"2026-01-01T18:11:46","date_gmt":"2026-01-01T10:11:46","guid":{"rendered":"https:\/\/esetem.my\/?page_id=7196"},"modified":"2026-05-30T17:16:31","modified_gmt":"2026-05-30T09:16:31","slug":"help-centre","status":"publish","type":"page","link":"https:\/\/esetem.my\/en\/help-centre\/","title":{"rendered":"Help Center"},"content":{"rendered":"<section class=\"bde-section-7196-116 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><div class=\"bde-columns-7196-117 bde-columns\"><div class=\"bde-column-7196-118 bde-column\">\n  \n  \n\t\n\n\n\n<h1 class=\"bde-heading-7196-119 bde-heading\">\nHelp Center\n<\/h1>\n<\/div><\/div><div class=\"bde-code-block-7196-121 bde-code-block\">\n\n  <link href=\"https:\/\/fonts.googleapis.com\/css2?family=DM+Sans:wght@400;500;600;700&display=swap\" rel=\"stylesheet\">\n<style>\n:root{--brand:#2F2F82;--brandDark:#1e1e5f;--muted:#64748b;--border:#e2e8f0;}\n*{font-family:'DM Sans',system-ui,sans-serif;box-sizing:border-box;}\n.hc-wrap{max-width:960px;margin:32px auto;padding:0 20px;}\n.hc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;align-items:stretch;}\n.hc-card{background:#f8fafc;border:1px solid transparent;border-radius:16px;padding:32px 24px;display:flex;flex-direction:column;align-items:center;text-align:center;transition:all 0.3s cubic-bezier(0.4,0,0.2,1);}\n.hc-card:hover{background:#fff;border-color:var(--border);transform:translateY(-4px);box-shadow:0 15px 30px -10px rgba(47,47,130,.12);}\n.hc-icon{width:52px;height:52px;background:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--brand);margin-bottom:20px;box-shadow:0 2px 6px rgba(0,0,0,.06);transition:all 0.3s ease;}\n.hc-icon svg{width:22px;height:22px;}\n.hc-card:hover .hc-icon{background:var(--brand);color:#fff;transform:scale(1.08);box-shadow:0 8px 18px -4px rgba(47,47,130,.3);}\n.hc-card:nth-child(2):hover .hc-icon{background:#10b981;box-shadow:0 8px 18px -4px rgba(16,185,129,.3);}\n.hc-title{font-size:15px;font-weight:700;color:#0f172a;margin:0 0 16px;line-height:1.35;transition:color 0.2s;}\n.hc-card:hover .hc-title{color:var(--brand);}\n.hc-card:nth-child(2):hover .hc-title{color:#10b981;}\n.hc-body{margin-bottom:20px;flex-grow:1;display:flex;align-items:center;justify-content:center;width:100%;}\n.hc-meta,.hc-desc{font-size:12px;font-weight:400;color:var(--muted);line-height:1.6;margin:0;}\n.hc-link{font-size:16px;font-weight:600;color:var(--brand);text-decoration:none;transition:color 0.2s;}\n.hc-link:hover{text-decoration:underline;color:var(--brandDark);}\n.hc-btn{display:inline-flex;align-items:center;justify-content:center;padding:11px 20px;border-radius:10px;font-size:14px;font-weight:600;text-decoration:none;transition:all 0.2s;width:100%;}\n.hc-btn--wa{background:#25D366;color:#fff !important;border:1px solid #25D366;}\n.hc-btn--wa:hover{background:#22c55e;border-color:#22c55e;transform:translateY(-2px);box-shadow:0 8px 18px -4px rgba(37,211,102,.3);}\n.hc-btn--primary{background:#2F2F82 !important;color:#ffffff !important;border:1px solid #2F2F82 !important;-webkit-text-fill-color:#ffffff !important;}\n.hc-btn--primary:hover{background:#1e1e5f !important;border-color:#1e1e5f !important;transform:translateY(-2px);box-shadow:0 8px 18px -4px rgba(47,47,130,.3);}\n@media(max-width:700px){.hc-grid{grid-template-columns:1fr;gap:14px;}.hc-card{padding:24px 20px;}}\n<\/style>\n\n<div class=\"hc-wrap\">\n  <div class=\"hc-grid\">\n\n    <div class=\"hc-card\">\n      <div class=\"hc-icon\" aria-hidden=\"true\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"currentColor\"><path d=\"M0 4a2 2 0 0 1 2-2h12a2 2 0 0 1 2 2v8a2 2 0 0 1-2 2H2a2 2 0 0 1-2-2V4Zm2-1a1 1 0 0 0-1 1v.217l7 4.2 7-4.2V4a1 1 0 0 0-1-1H2Zm13 2.383-4.708 2.825L15 11.105V5.383Zm-.034 6.876-5.64-3.471L8 9.583l-1.326-.795-5.64 3.47A1 1 0 0 0 2 13h12a1 1 0 0 0 .966-.741ZM1 11.105l4.708-2.897L1 5.383v5.722Z\"\/><\/svg>\n      <\/div>\n      <p class=\"hc-title\">Email<\/p>\n      <div class=\"hc-body\">\n        <a class=\"hc-link\" href=\"mailto:hi@esetem.my\">hi@esetem.my<\/a>\n      <\/div>\n      <p class=\"hc-meta\">Operating Hours: 9:00 AM \u2013 6:00 PM<br>Monday \u2013 Friday (Except public holidays)<\/p>\n    <\/div>\n\n    <div class=\"hc-card\">\n      <div class=\"hc-icon\" aria-hidden=\"true\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"currentColor\"><path d=\"M13.601 2.326A7.85 7.85 0 0 0 7.994 0C3.627 0 .068 3.558.064 7.926c0 1.399.366 2.76 1.057 3.965L0 16l4.204-1.102a7.9 7.9 0 0 0 3.79.965h.004c4.368 0 7.926-3.558 7.93-7.93A7.9 7.9 0 0 0 13.6 2.326zM7.994 14.521a6.6 6.6 0 0 1-3.356-.92l-.24-.144-2.494.654.666-2.433-.156-.251a6.56 6.56 0 0 1-1.007-3.505c0-3.626 2.957-6.584 6.591-6.584a6.56 6.56 0 0 1 4.66 1.931 6.56 6.56 0 0 1 1.928 4.66c-.004 3.639-2.961 6.592-6.592 6.592m3.615-4.934c-.197-.099-1.17-.578-1.353-.646-.182-.065-.315-.099-.445.099-.133.197-.513.646-.627.775-.114.133-.232.148-.43.05-.197-.1-.836-.308-1.592-.985-.59-.525-.985-1.175-1.103-1.372-.114-.198-.011-.304.088-.403.087-.088.197-.232.296-.346.1-.114.133-.198.198-.33.065-.134.034-.248-.015-.347-.05-.099-.445-1.076-.612-1.47-.16-.389-.323-.335-.445-.34-.114-.007-.247-.007-.38-.007a.73.73 0 0 0-.529.247c-.182.198-.691.677-.691 1.654s.71 1.916.81 2.049c.098.133 1.394 2.132 3.383 2.992.47.205.84.326 1.129.418.475.152.904.129 1.246.08.38-.058 1.171-.48 1.338-.943.164-.464.164-.86.114-.943-.049-.084-.182-.133-.38-.232\"\/><\/svg>\n      <\/div>\n      <p class=\"hc-title\">WhatsApp<\/p>\n      <div class=\"hc-body\">\n        <a class=\"hc-btn hc-btn--wa\" href=\"https:\/\/wa.me\/60194589417?text=Hi\" target=\"_blank\" rel=\"noopener\">Chat on WhatsApp<\/a>\n      <\/div>\n      <p class=\"hc-meta\">Operating Hours: 9:00 AM \u2013 6:00 PM<br>Monday \u2013 Friday (Except public holidays)<\/p>\n    <\/div>\n\n    <div class=\"hc-card\">\n      <div class=\"hc-icon\" aria-hidden=\"true\">\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" fill=\"currentColor\"><path d=\"M5.5 7a.5.5 0 0 0 0 1h5a.5.5 0 0 0 0-1h-5zM5 9.5a.5.5 0 0 1 .5-.5h5a.5.5 0 0 1 0 1h-5A.5.5 0 0 1 5 9.5zm0 2a.5.5 0 0 1 .5-.5h2a.5.5 0 0 1 0 1h-2a.5.5 0 0 1-.5-.5z\"\/><path d=\"M9.5 0H4a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h8a2 2 0 0 0 2-2V4.5L9.5 0zM3 2a1 1 0 0 1 1-1h5.5v2A1.5 1.5 0 0 0 11 4.5h2V14a1 1 0 0 1-1 1H4a1 1 0 0 1-1-1V2z\"\/><\/svg>\n      <\/div>\n      <p class=\"hc-title\">Fill the Form<\/p>\n      <div class=\"hc-body\">\n        <a class=\"hc-btn hc-btn--primary\" href=\"https:\/\/esetem.my\/en\/contact\/\" target=\"_blank\" rel=\"noopener\" style=\"background:#2F2F82;color:#ffffff;-webkit-text-fill-color:#ffffff;\">Submit Form Now<\/a>\n      <\/div>\n      <p class=\"hc-desc\">Complete the form, and we will contact you as soon as possible for further assistance.<\/p>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n\n\n<\/div><\/div>\n<\/section><section class=\"bde-section-7196-126 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h2 class=\"bde-heading-7196-127 bde-heading\">\nStill Have Questions About eSetem?\n<\/h2><div class=\"bde-text-7196-128 bde-text\">\nWe've answered the most common queries to help you get started with confidence.\n<\/div><div class=\"bde-code-block-7196-129 bde-code-block\">\n\n  <style>\n  *, *::before, *::after { \n    box-sizing: border-box; margin: 0; padding: 0;\n    font-family: 'DM Sans', -apple-system, BlinkMacSystemFont, sans-serif !important;\n  }\n  html, body { overflow-x: hidden; background: #ffffff; color: #0f1115; }\n  :root { --brand: #0f1115; --brandDark: #242933; --text: #0f1115; --muted: #4b525e; --line: #e2e8f0; --soft: #f1f5f9; }\n\n  .saas-faq-section { width: 100%; max-width: 1140px; margin: 0 auto; padding: 10px 32px; }\n\n  .faq-shell { background: #ffffff; border: 1px solid var(--line); border-radius: 16px; overflow: hidden; box-shadow: 0 4px 30px rgba(0,0,0,0.01); }\n\n  .saas-faq-item { border-bottom: 1px solid var(--line); background: #ffffff; transition: background .2s ease; }\n  .saas-faq-item:last-child { border-bottom: 0; }\n  .saas-faq-item:hover { background: var(--soft); }\n\n  .faq-trigger { width: 100%; display: flex; justify-content: space-between; align-items: center; padding: 28px 36px; background: transparent; border: none; cursor: pointer; text-align: left; gap: 20px; }\n\n  .q-text { font-size: 16px; font-weight: 700; color: var(--text); line-height: 1.4; letter-spacing: -0.01em; transition: color 0.2s ease; }\n  .faq-trigger:hover .q-text { color: #64748b; }\n\n  .icon-wrapper { width: 32px; height: 32px; background: #f1f5f9; border-radius: 10px; display: flex; align-items: center; justify-content: center; color: #8a8f98; transition: all .3s cubic-bezier(0.16, 1, 0.3, 1); flex-shrink: 0; border: 1px solid #e2e8f0; }\n  .saas-faq-item.active .icon-wrapper { background: var(--brand); color: #ffffff; transform: rotate(45deg); border-color: var(--brand); }\n  .plus-svg { width: 14px; height: 14px; stroke-width: 2.5; }\n\n  .faq-content { max-height: 0; overflow: hidden; transition: max-height 0.3s cubic-bezier(0.16, 1, 0.3, 1); }\n  .faq-body { padding: 0 36px 28px 36px; font-size: 14.5px; color: var(--muted); line-height: 1.65; }\n\n  .ftag { display: inline-block; font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 6px; margin-right: 6px; margin-bottom: 10px; }\n  .tag-gen { background: #e0f2fe; color: #0369a1; }\n  .tag-pay { background: #fef3c7; color: #92400e; }\n  .tag-doc { background: #d1fae5; color: #065f46; }\n  .tag-sec { background: #ede9fe; color: #5b21b6; }\n\n  .ffilter { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 24px; justify-content: center; }\n  .fbtn { font-size: 13px; padding: 6px 14px; border-radius: 8px; border: 1px solid #e2e8f0; background: #fff; color: #4b525e; cursor: pointer; font-weight: 500; transition: all .2s; }\n  .fbtn.active, .fbtn:hover { background: #0f1115; color: #fff; border-color: #0f1115; }\n\n  @media (max-width: 640px) {\n    .saas-faq-section { padding: 48px 24px 60px 24px; }\n    .faq-trigger { padding: 24px 20px; }\n    .q-text { font-size: 15px; }\n    .faq-body { padding: 0 20px 24px 20px; font-size: 14px; }\n  }\n<\/style>\n\n<div class=\"saas-faq-section\">\n\n  <div class=\"ffilter\">\n    <button class=\"fbtn active\" onclick=\"filter('all',this)\">All<\/button>\n    <button class=\"fbtn\" onclick=\"filter('gen',this)\">General<\/button>\n    <button class=\"fbtn\" onclick=\"filter('pay',this)\">Pricing<\/button>\n    <button class=\"fbtn\" onclick=\"filter('doc',this)\">Documents<\/button>\n    <button class=\"fbtn\" onclick=\"filter('sec',this)\">Security<\/button>\n  <\/div>\n\n  <div class=\"faq-shell\">\n    <div class=\"faq-list\">\n\n      <div class=\"saas-faq-item\" data-cat=\"gen\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">What is eSetem?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-gen\">General<\/span><br>eSetem is an online stamping platform that handles the entire stamp duty process for you. You upload your document, we calculate the duty, submit to LHDN and deliver your stamp slip, all in one place.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"gen\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Is eSetem officially recognised by LHDN?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-gen\">General<\/span><br>Every stamp slip generated through eSetem is an official LHDN e-Duti Setem issued under the LHDN stamping system, complete with a valid adjudication number. It is legally recognised, verifiable and accepted for official submissions, agreements, banking, tenancy, employment and other legal purposes across Malaysia.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"gen\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">How long does stamping take?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-gen\">General<\/span><br>Most documents are stamped within 1\u20133 working days. For more complex documents or those requiring additional verification, it may take up to 1 week. You can track the progress in real time directly from your dashboard. Every stage is updated live so you always know where things stand.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"gen\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Do I need to visit any office?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-gen\">General<\/span><br>No. The entire process is done online. You never need to visit an LHDN office or stamp counter. Everything, from submission to stamp slip delivery happens through eSetem.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"doc\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">What types of documents can I stamp?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-doc\">Documents<\/span><br>eSetem supports a wide range of documents including Tenancy Agreements, Service Agreements, Loan Agreements, Employment Contracts, NDAs, Bonds, Statutory Declarations, Letters of Undertaking &amp; Indemnity and more.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"doc\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">What file format do I need to upload?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-doc\">Documents<\/span><br>Upload your document in PDF, JPG, or PNG format. Make sure it is the final version with all required signatures, signed parties\u2019 names and a clearly stated date before submitting. Changes cannot be made after stamping is completed.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"doc\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Where is my stamp slip stored?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-doc\">Documents<\/span><br>Your stamp slip, payment receipt and the document submitted for stamping are securely stored in your eSetem dashboard for 7 years in accordance with LHDN compliance requirements. A copy is also sent to your email for convenient.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"pay\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">How much does it cost to use eSetem?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-pay\">Pricing<\/span><br>eSetem charges a flat processing fee on top of the standard LHDN stamp duty. Fixed duty documents start from RM 30 (RM 20 processing + RM 10 duty). Ad valorem documents (like tenancy or loan agreements) start from RM 50 processing fee, with duty calculated based on your document value. No hidden charges.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"pay\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">What payment methods are accepted?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-pay\">Pricing<\/span><br>eSetem accepts multiple secure payment methods. FPX, credit\/debit card, e-wallet and DuitNow. All transactions are processed safely and you will receive an official payment receipt for your records.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"pay\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Is the stamp duty amount calculated automatically?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-pay\">Pricing<\/span><br>Yes. eSetem calculates the exact duty amount based on current LHDN rates for your document type. You will see the full breakdown before you pay. No surprises.<\/div><\/div>\n      <\/div>\n\n      <div class=\"saas-faq-item\" data-cat=\"sec\">\n        <button class=\"faq-trigger\" type=\"button\">\n          <span class=\"q-text\">Is my document kept private?<\/span>\n          <div class=\"icon-wrapper\"><svg class=\"plus-svg\" fill=\"none\" stroke=\"currentColor\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M12 4v16m8-8H4\"\/><\/svg><\/div>\n        <\/button>\n        <div class=\"faq-content\"><div class=\"faq-body\"><span class=\"ftag tag-sec\">Security<\/span><br>Yes. Your documents are encrypted and stored securely. eSetem does not share your data with any third party outside of the LHDN submission process.<\/div><\/div>\n      <\/div>\n\n   \n\n    <\/div>\n  <\/div>\n<\/div>\n\n<script>\nconst triggers = document.querySelectorAll('.faq-trigger');\n\nfunction closeAll(){\n  document.querySelectorAll('.saas-faq-item').forEach(item => {\n    item.classList.remove('active');\n    const c = item.querySelector('.faq-content');\n    if(c) c.style.maxHeight = null;\n  });\n}\n\ntriggers.forEach(trigger => {\n  trigger.addEventListener('click', () => {\n    const item = trigger.parentElement;\n    const content = item.querySelector('.faq-content');\n    const isOpen = item.classList.contains('active');\n    closeAll();\n    if(!isOpen){\n      item.classList.add('active');\n      content.style.maxHeight = content.scrollHeight + \"px\";\n    }\n  });\n});\n\nfunction filter(cat, btn){\n  document.querySelectorAll('.fbtn').forEach(b => b.classList.remove('active'));\n  btn.classList.add('active');\n  document.querySelectorAll('.saas-faq-item').forEach(item => {\n    item.style.display = (cat === 'all' || item.dataset.cat === cat) ? 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